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Why is Array Studio failing to start when I try to launch the webstart application?
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Last Updated
3rd of August, 2010

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You may experience an error when trying to start Array Studio using the web start application. This error is very rare, but does happen occasionally as a result of changes to a machine causing it to be out of synch with  Array Studio. To remedy this situation, try the following steps:

 

  1. If you have installed Array Studio, uninstall it from control panel
  2. Delete the local cache of Array Studio.
    • For Windows 2000/XP: the folder is at "C:\Documents and Settings\[Username]\Local Settings\Apps\2.0
    • For Windows Vista/7: the folder is at "C:\Users\[User_Name]\ Update\Local\Apps\2.0"
  3. Delete all folders except "Data" folder - you should only see one folder that starts with random characters unless you use other web start applications.
This should correct the issue of Array Studio failing to start.
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